Frequently Asked Questions
This page presents an interactive list of frequently asked questions, and invites you to ask a question if you don't find the answer among the product information shared in this section. Just click the "+" symbol to the right of the question to reveal the answer. Click there again when the answer is shown and it will collapse back down to show only the question.
Q: What kind of technology do I need to make full use of this service? |
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But what if you don’t want to lug around a computer all day? We covered that too. If you have just about any kind of Internet-connected portable computing device with a full Internet browser (like IE, Firefox, Safari, etc), you should be able to take advantage of EVERYTHING available to subscribers as well. More simply, if you have devices like the iPod Touch, iPhone, iPad, Google Droid and similar, they should give you fully-functional, super-portable access to all subscriber features including the chatroom wherever you may travel anywhere in the world (as long as you can connect to the Internet).
Q: How much money do I need for the trading account? Are you a broker? |
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Also note, whatever money you set aside should be what is known as risk capital- that is, money you can afford to lose and not suffer any significant pain. It should NOT be money you need to pay the mortgage or rent, or the kids college fund, etc. Think of this as money you might otherwise take- and blow- in Las Vegas, except that in this investing game, I’ll do my best to help you count the cards well.
And no, my company is not a brokerage firm. We are what is classified as a financial publisher and educator. You need to set up an account with a registered broker to be able trade these recommendations, and that relationship is wholly separate from your relationship with my company.
A good analogy is to think about what is good and bad about full service broker relationships. A full service broker charges a fee to provide recommendations AND place trades for you. However, their drive for the commissions they make on each trade can motivate them to push even so-so recommendations that are not necessarily ideal. After all, they get paid a commission for each trade they can get you to place.
With this kind of service, you are segregating those 2 functions, paying me a flat subscription fee to provide the best possible recommendations I can make, then merely using (preferably a discount) broker to place the trade. I am paid no commission for pushing out trades, so your objective and mine- to make you profitable returns- are perfectly aligned. Indeed, the financial motivator for my business is the potential subscription renewal, which I know is heavily influenced by the quality of the experience- and results- you get from using my service.
By structuring it this way, it is a win:win. Your money buys objective quality (of recommendations) not (commissions-motivated) volume, and my financial interests are perfectly aligned with your own.
Lastly, one of your goals should be to recoup the subscription cost as quickly as possible. If you open a very small acount, you won't be able to put very much on each trade. So even if I deliver- say- a pair of 100% winners, if you used only $500 on those trades, you only made $1,000 more. If you open an account with enough money to use- say- $3,000 on each recommendation, a pair of 100% winners would yield $6,000, enough to completely cover even the 2-year subscription rate.
Q: "Do you provide signals for e-minis, commodities and ETFs?" |
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Q: "How do your signals work for trades of different trading vehicles?" |
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Q: “Can members actually learn your trading strategy?” |
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Some members will buy this service almost entirely for the recommendations. And that’s just fine, as not everyone wants to learn the nitty-gritty details that I’ve put my own brain through over more than a decade of focusing full-time on trading.
Other members will buy a subscription because they want to learn everything they can. That’s great too, and I can assure you that I’ve put tons of effort into making this an outstanding educational program. A goal was to insure that even those who never trade a single idea can feel they’ve received far more than the money they spent for the subscription... just from the quality of the education.
Still others sign up for both recommendations and education. That kind of subscriber will make the most of their subscription. I want to help them aim for handsome returns (give them some very tasty fish) during their subscription, and help them significantly grow their trading knowledge (teach them to skillfully fish). That's fully win:win.
My core strategy is relatively simple. If you read the subscriber trading guide and use my service for a year or two, you should pretty thoroughly absorb the strategy which you can then capitalize upon for the rest of your life. I’ll be actively involved in your education through features like Coaching via regular participation in Live Chats, as well as talking subscribers through trades via Live Squawk. Combine that with other dedicated educational features like video, daily and weekly reports, and regular education-focused reports, and you should really grow as a trader.
Best of all, my models seem to work very well across trading vehicles. Join my service, thoroughly learn from me, and then apply your expanded trading arsenal toward being a better trader of ETF's, stocks, options, futures, CFDs and/or currencies.
Q: “How many recommendations can I expect?” and “How soon after I sign up will I get my first recommendation?” |
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Over the longer term, I expect to average about 7 recommendations per month, but I will never force trades out. That means it would be possible to have zero recommendations in a whole month and 14 in another, still averaging the estimated 7 per month over those two months.
I make recommendations only when the market is open, and not on any major U.S. or Canadian holidays. All recommendations should be issued between 8am and 11pm ET.
Just as there are no recommendations quotas, there is also no schedule for when the next new recommendation will be made. I make them as everything comes into alignment within my trade setup parameters. More simply, given the amount of time I spend focused on the markets, I am probably hard at work as you read this looking for one or more setup parameters to come together so that I can issue the next new recommendation. That means if you buy right now, you could get your first trade as soon as 1 minute after your sign up. OR, it might be a few days, a week, several weeks or longer. Everything comes down to my singular goal of delivering the very best recommendations I can find, which means waiting for perfect setups per my methods.
I know some competitors promise at least one recommendation as soon as subscribers sign up. But that means they are forcing out a trade driven more by their marketing team (trying to motivate the purchase), rather than letting the optimal timing (the trading team) drive the first recommendation. I always choose trading integrity over winning one more subscriber, which is probably why I have so many happy customers.
Q: “Does this service have a guarantee?" |
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Unlike them, I back this service with a 100% total satisfaction guarantee, so you can subscribe with confidence. A subscriber can cancel at any time- no questions asked- and receive a prorated refund for every full month that remains in their subscription. A person could try the service for as little as one month and then exercise the guarantee if they were not "wowed" by the experience, and it would be no problem at all.
Along with that very tangible guarantee, I also back this service up in another way, which also significantly differs from the vast majority of my competitors: I trade my own money on these recommendations I share with subscribers. These are the real trades I'm placing myself, shared as I'm trading them.
3 Important Notes:
1. We work only in “full months” for the prorated calculation, not by the day. So the refund amount is the same whether the cancelation is requested on the first day of the month or the last day of the month.
2. If you subscribed with a check, and then cancel sooner than that check has had time to completely process by my bank- a process that could take 30-90 days or so- no refund can be offered until your check has completely cleared (which means the cash has completely changed hands from your bank to mine, so that there is no chance of the bank later deeming the check as fraudulent). If you pay by check, we can tag your subscription as canceled at any point in time, but the prorated refund will need to wait until the funds are actually transferred to my company account.
3. As soon as your subscription slot is cancelled, it may be sold to someone else. If the service is closed to new subscribers and your cancelled slot is sold, you could be locked out of being able to re-subscribe until such time that other slots open again. It is advisable to NOT cancel your subscription if you think you would want to resume it after a short break/holiday/vacation.
Q: “What is your track record and where can I find it?” |
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Give me a try and see for yourself. Even with the shortest-term subscription I offer, you could paper trade for a month or two to build a first-hand track record yourself without risking a single penny on any trades. If you don’t like what you see, you can cancel at any time for a prorated refund for every full month left on the subscription. And if you do like what I can do, that would still leave plenty of time- and lots of subsequent recommendations- to start actually trading my recommendations. And note: such a move would also secure one of the 200 spots available in this service. Once they sell out, the best Ill be able to offer is a waiting list.
Q: “I am new to day and swing trading, how should I best utilize this service?” |
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This is a high recommendation volume service- I expect to average about 7 new recommendations per month- so even if you took a whole month or two just paper trading, there would still be plenty of time- and recommendations- to actually trade when you feel that you are ready. And in the meantime, you can be taking advantage of the many educational features offered within the service, including helpful fellow subscribers within the chat room. In designing the service, I worked very hard to incorporate a rich mix of education to work hand-in-hand with the recommendation features. Use them to the fullest and they should help you get up to speed faster than you might expect.
Q: “Can I buy a subscription with a check or by mail?” |
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1. Clearly identify the subscription term you desire.
2A. If you wish to pay with a credit card, I can accept only Visa and Mastercard. Identify which card you wish to use and then send:
•Complete credit card number,
•Expiration date, and
•Name exactly as it is printed on the card.
You’ll also need to create a signature line agreeing that my company shall charge your card for the subscription term & fee you seek, and date & sign the letter.
2B. If you wish to pay with a check, you’ll need to include the following information in the letter:
•Your full name, and
•Your complete address
Again, you’ll need to create a signature line asking my company to accept your enclosed check as payment for the subscription term you seek, and date & sign the letter.
3. For either payment by credit card or check, I’ll also need:
•Your complete phone number, and
•Your complete email address (the one where you want your recommendations sent).
4. Mail this letter to:
Technical Traders Ltd.
10126 Hwy 26 East, RR#2, Unit 1
Collingwood, ON, L9Y3Z1 Canada
I will confirm reciept and process your order ASAP. If the service is filled to capacity by the time I receive your check, I’ll contact you to work out what you want done (send the check back, destroy it, etc, and/or add you to the waiting list). To avoid that scenario, I encourage you to make your purchase electronically if at all possible. I offer secure ordering options on this website when you use PayPal or pay by credit card.
| Q: "I just subscribed. How long until I get my login and password?" |
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Some email software may also filter email separately from the filtering done by your email host provider until you take some action (often as simple as adding me to your address book or clicking a link in the email that says “This is not junk”). Follow the procedure for your email software client to tell it email from me should not be filtered as junk or spam going forward. I am not an expert on every kind of email software client out there, so please consult the “help” or other instructions with your email software for information on how to tell it to not filter subsequent email (from me).
Lastly, you can also click the “Lost Password?” link located directly under the members login form, which basically asks the system to resend. If you sign up on Friday evening to Sunday night, or on holidays when the markets are closed and have a question or an issue completing your order please send me us an email. I take some weekends off, so I may not get the email until early Monday morning, but I will reply ASAP.
Q: "Do you offer any kind of free trial?" |
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However, take note of my 100% total satisfaction guarantee. That guarantee means you can buy with confidence, cancel at any time, and receive a prorated refund for every full month that remains in your subscription. While that’s not the same as a completely free trial, it’s pretty close. A person could try the service for as little as one month and then exercise the guarantee if they were not satisfied with the experience. Give me a try and I’ll wow you. Besides the confidence I demonstrate by actually trading my own money on these recommendations, that’s also why I offer such a solid guarantee.
Q: “Could I pool a subscription with a friend or two?” and "My login got disabled and I see a "Multiple IP Address Detected" sign when I try to login to the Members area. What happened?" |
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To deter password sharing, I use an advanced IP address logging detection that will automatically disable a login and password permanently if what should be ONE subscriber tries to log in from multiple location at the same time. Besides the legal & ethical issues of sharing a password, the other person(s) using your password may result in this detection locking YOU out of the system, which could make you miss crucial information such as a new entry and/or exit recommendations. In the worst case, this could cost you valuable profit opportunities or result in missing out on loss-limiting closeout recommendations, either of which could prove VERY EXPENSIVE to your own trading account.
The best way to avoid these kinds of scenarios is to NOT share your password, nor “partner” on one subscription. I work very hard to deliver the best value I can. It is wrong to abuse my services.
If you have seen this message but haven’t shared your password with someone else, your password may have been accessed by someone else by some other means (be careful about using publicly-accessible computers). Contact us and we can reset your password. I will encourage you to use a more complicated password going forward.
Q: "How does someone cancel their subscription?" |
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3 Important Notes:
1. We work only in “full months” for the prorated calculation, not by the day. So the refund amount is the same whether the cancelation in the above scenario was requested on the first day of the eighth month or the last day of the eighth month.
2. If you subscribed with a check, and then cancel sooner than that check has had time to completely process by my bank- a process that could take 30-90 days or so- no refund can be offered until your check has completely cleared (which means the cash has completely changed hands from your bank to mine, so that there is no chance of the bank later deeming the check as fraudulent). If you pay by check, we can tag your subscription as canceled at any point in time, but the prorated refund will need to wait until the funds are actually transferred to my company account.
3. As soon as your subscription slot is cancelled, it may be sold to someone else. If the service is closed to new subscribers and your cancelled slot is sold, you could be locked out of being able to re-subscribe until such time that other slots open again. It is advisable to NOT cancel your subscription if you think you would want to resume it after a short break/holiday/vacation.
Ask a New Question
If you have a question that is not covered in the above frequently asked questions, it may be covered in the material presented on
some of the other pages in this section. For example, a lot of product information is presented on the About
Chris, About
FTS, and Free Samples. You might want to check those pages to see if your question is covered there. If not, send
your question to me and I’ll reply ASAP. Keep in mind that if you are sending the question on Friday evening to Sunday night, I may not receive it
until sometime on Monday (I do take some weekends off). I try to respond to questions ASAP.
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